Home Affairs on upgrade of the live capture system which will affect Smart ID Card and Passport Services on 29-31 March

From tomorrow, Friday 29 March 2019, Home affairs live capture front offices which issue Smart ID cards and Passports will be undergoing system upgrade from 15h00. Work will extend over the weekend of 30-31 March, with services expected to resume fully on Monday 1 April 2019.

The only services to be interrupted from 15H00 are those for application and collection of smart ID cards and passports at live capture offices and participating banks.

All other services will be available at front offices, including registration of births, processing and issuing of certificates (births, marriages, deaths).

The Department of Home Affairs expresses sincere apologies to all of its clients for the service interruption and inconvenience caused. This system upgrade will assist greatly in improving service quality and in building a new national identity system for South Africa.

Source: Government of South Africa